frequently Asked Questions

How to make Payments

How to make payment

You can make payments to Accounts Department of WirelessNG.

  • By Cheque
  • By Cash
  • Online Payment
Online transfer, (the bank details shall be provided by the Accounts Department on request

Our Pricing

How much is the installation fee?

It is a one-time cost of N25,000.00 to cover installation and cabling..

What is the best way to contact support?

You can contact our customer agent online or call 08079649431 or email support@wirelessng.com.

WirelessNG Access Plan

What are the validity periods of your data plans?

WirelessNG provides unlimited internet with a validity period of 30 days. Can I manage the data usage of my employees and manage business costs better? Yes, we provide you with a secure login to our customer service platform that you are able to easily manage the allocation and monitoring of data used per user

Which access devices can be used with WirelessNG?

Our Router is the most appropriate device for access WirelessNG. It connects a wide range of devices depending on your data plan via Wi-Fi or LAN, instantly creating a Wi-Fi hotspot for all your users.

Can I run a cyber cafe using StarterUnlimited?

Yes, you can use StarterUnlimited for access for your cyber cafe, however please note that the higher the data usage the lower the speed as more users share the same allocated bandwidth.

Am I able to manage access by my users to specific websites?

Yes, this is your choice. WirelessNG does not block access to any websites for any of its access plans; however should you require this function it can be managed on your Router.

Can I switch between different plans and do I have to pay any costs to switch?

You can switch between data plans without incurring any addition cost. Only the cost of the access plan you are migrating to.

How many users can concurrently connect to WirelessNG?

The amount of users that concurrently connects to WirelessNG will depend on your access plan. Up to 5PC and 20 device can simultaneously access the internet using UlimitedStarter., and with UnlimitedPremium you select the throughput speeds to fit the needs of your business

Is there FUP (Fair Usage Policy) on the WirelessNG access plans?

Yes, FUP applies to all our unlimited access plans.

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